12th February,2010
Dear Alison & the Team
I am writing to thank you for your care of my dog Sandy, who recently passed away suddenly and unexpectedly. Every time I had to speak to you, you were caring and sympathetic and made me feel like she was in really safe hands. It was good to get her home. The box was beautiful, and all the extra touches were lovely.
Thank You
Kirsty Chui
